Building Incident Management Skills

16:45-17:20

A story about founding multiple startups, securing funding, and building complex products. One exit, funding disclosed. The key lesson: Success comes from having the right people around you to tackle tough problems. It’s not just about shipping more, but shipping faster. Motivation is finite, especially with a team involved.
Explore the exciting world of GitHub Copilot Extensions! Learn how these tools enhance productivity by integrating custom services within Copilot Chat. We’ll build a custom extension together to answer questions in GitHub.com and Visual Studio Code – offering a hands-on experience to supercharge your workflows with AI-driven assistance.
During an incident, the pressure is immense: frustrated users, constant stakeholder inquiries, and first responder engineers balancing issue resolution with communication. The incident coordinator role reduces this, allowing engineers to focus on solving problems. I’ll share how we built and implemented this role.